01Who we are
Finally Happening is run by Finally Happening. For information about couples who hold an account, and about anyone visiting our main website, we are the “controller”. For information about wedding guests, the couple who invited them is the controller and we process it on their behalf (see If you are a guest and Our promises to couples). Contact us at hello@finallyhappen.ing.
02What we collect
If you hold an account (couples)
- Your names, email address and sign-in details. Passwords are held by our sign-in provider, Supabase, in scrambled (hashed) form; we never see them. If you sign in with Google, we receive your name and email from Google.
- Payment details: Stripe takes your payment; we receive confirmation, the amount and the plan, never your full card number.
- What you add to your site: wedding date, venue, schedule, your story, photos, your film, and your guest list.
About guests (added by the couple, or by the guest)
- Name, invitation code and, if the couple adds it, email address.
- Replies: whether you are coming, how many, your meal choice, any dietary needs or allergies, and any message.
- Wishes, song requests (and whether the couple approved them) and photos you add, and whether and when you opened your invitation.
- For emails the couple sends you: whether each one was delivered or opened.
Everyone who visits
- Technical details our servers record to keep the service safe and working, such as IP address, browser type and the pages requested. We do not use analytics or advertising tools.
03How we use it, and why we are allowed to
- To provide the service (create and run your site, sign you in, take payment, show guests their invitations, record replies): because it is necessary for our contract with you.
- To send service emails such as your welcome email, upgrade confirmations and password resets: because it is necessary for our contract with you.
- To send the emails couples write to their guests: on the couple's instructions.
- To keep the service secure, prevent fraud and abuse, and fix problems: because we have a legitimate interest in doing so.
- To keep financial records: because the law requires it.
We never sell personal information, never use it for advertising, and do not send marketing emails.
04Dietary needs and allergies
Dietary needs and allergies can reveal information about health or religion, which the law treats with extra care. Guests choose whether to share them, so that the couple and their caterer can feed them safely. We use this information only to show it to the couple and to include it in the food list the couple downloads for their caterer. Couples should only use it for that purpose.
06Information that leaves the UK
Some of these companies store or process information outside the UK, including in the United States. Where they do, we rely on the legal safeguards the UK recognises, such as the UK International Data Transfer Agreement or Addendum, standard contractual clauses, or the UK–US data bridge.
07How long we keep it
- Your account and site: for as long as your site is online (see our Terms), then deleted, unless you ask us to delete it sooner.
- A guest's details: until the couple removes that guest or the site is deleted.
- Records of which guests an email went to: 12 months.
- Backups: up to 30 days.
- Payment records: 6 years, because the law requires it.
08Keeping it safe
Everything is sent over encrypted connections. Each wedding site keeps its information in its own separate database. Passwords are handled by our sign-in provider and never stored by us. Only the couple who owns a site can see their guests' replies, dietary needs and messages. Other guests see only your first name and initial next to anything you add to the public parts of the site, such as wishes or photos.
09If you are a guest
The couple who invited you decides what information is collected about you and what it is used for. If you want to see, correct or remove your information, the quickest way is to ask them. You can also contact us at hello@finallyhappen.ing and we will pass your request on and help them deal with it.
10Our promises to couples
When we handle your guests' information on your behalf, we will:
- only use it to run your site and as you instruct us;
- keep it confidential and make sure anyone who can access it is bound to keep it confidential;
- keep it secure;
- only use the companies listed above to help us, and tell you before we add new ones;
- help you respond to requests from your guests;
- tell you without delay if we become aware of a breach affecting it;
- delete it when your site is deleted, unless the law requires us to keep it.
11Your rights
You can ask us for a copy of your information, ask us to correct it, delete it, limit how we use it, or send it to you in a portable format, and you can object to how we use it. Email hello@finallyhappen.ing and we will reply within one month. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
12Children
Our service is for adults. Couples may add children's names to their guest list; when they do, they are responsible for that information, and we treat it as we treat all guest information.
13Changes to this policy
We will update this page if anything changes, and email account holders about any significant change.
14Contact us
Finally Happening
Email: hello@finallyhappen.ing